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Return & Refund

Return & Refund

If you are not completely satisfied with your order, we want to know. As such, please email ecommerce@senseasia.net or Contact Us, and please include your order number and a description of the reason for the return.

Return Policy

Sense Asia strives to provide exceptional customer service and the perfect shopping experience.

If, for any reason, any of our products do not meet your expectations, please return or exchange any items in new and unused condition with original packaging within 90 days of purchase. 

Orders should be returned to:

Sense Asia / RBCHOME LLC

6700 Larchmont Dr., Apt 106

Cleveland, OH


To return the item fill out the information on your packing slip and ship your return or exchange to the address above. Please pack the items carefully so that they do not break or become damaged. 


We will gladly exchange or refund your purchase in full within ten (10) days of receipt of the returned merchandise.